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Noticeboard

Advice regarding the Coronavirus - NHS England Advice

If you need a sick note to cover COVID 19 please follow this -  LINK Do not contact the surgery.

Support for Carers in County Durham - Contact 03000051213

Self Referral for support around your Mental Health - Talking Changes

If you are self isolating Lanchester Partnership Support can offer to pick up shopping or prescriptions or just have a chat - Please ring 07925130310. This has an answer phone facility.

Surgery Advice - Coronavirus:

If you have a new cough or temperature please DO NOT contact the surgery but go online to NHS 111

Appointments: The surgery is operating a telephone triage appointment system.  If your Doctor feels you need to be seen they will invite you down to the surgery following your telephone triage. For those patients invited to attend the surgery, please come into the surgery alone, or if you need to be accompanied please attend with only one parent/carer. 
 

If you have a routine review appointment in the future, we will be contacting you. In some cases this will go ahead and we will ask you to ONLY attend if you are free from any new cough and or high temperature. In most cases if you have a routine appointment we will contact you to postpone this appointment, but we will make sure that you receive any medications that are needed.

Repeat Prescriptions:  Please DO NOT attend the surgery to request your medication.  We have a prescription box outside the main entrance, attached to the wall for you to drop off your paper requests.  Alternatively, if you have online access, you can order your prescriptions on line. Our prescription telephone line is open from 2.30pm to 4.30pm Monday, Tuesday, Wednesday, Thursday and Friday. Please DO NOT ring outside of these hours to request repeat prescriptions.

We will be holding a staff planning meeting daily between 1.30pm and 2.00pm in order to keep updated.  The front doors will be locked during this time; patients can however ring in an emergency.

Entry to the surgery: From Monday 30th March the inner door to the practice will be closed and entry will be via intercom. We are open and offering a triaged appointment system. This had been put in place to keep patients that have to visit the surgery and staff as safe as possible.  
 

The Practice would like to thank all Lanchester Medical Centre patients for their support and understanding during this very difficult time.  We will continue to follow Government Guidelines to keep both patients and staff as safe as possible.

 

Welcoming Lanchester Guide - Link

There may be a change to the way you order your repeat prescription. For more information check out this video - Click Here

'Love your Heart' New online checker -  Log in Here

If you are a young person, please help the practice achieve the 'Investors in Children's' charter by completing the survey and having your say - LINK

The surgery has an active Patient Participation Group who meet bimonthly. Our next meeting is Wednesday 5th February 6.00pm. We welcome new members, if you are interested in joining us please contact Julie our Patient Liaison Lead on 01207520877.

New Mindfulness Service - Self Referral can be made if you suffer from repeat episodes of depression and over 18 years or you are a stressed carer or parent of someone with a mental health problem - Mindfulness Service

 

 

Military Veterans

ARMED FORCES SERVING PERSONNAL & VETERANS - ID CARD

From 1st January 2008 all  military veterans are entitled to priority access to NHS care (including hospital, primary or community care) for conditions associated to their time within the armed forces (service-related). However this is always subject to clinical need and does not entitle you to jump the queue ahead of someone with a higher clinical need.

A veteran is defined as: Anyone who has served for at last one day in the Armed Forces (Regular or Reserve), as well as Merchant Navy seafarers and fishermen who have served in a vessel that was operated to facilitate military operations by the Armed Forces.

A new ID card for Armed Forces veterans is being issued to help access specialist support and services.  Anyone who has left the military since December 2018 will automatically be given one of the new ID cards.  These cards will allow veterans to maintain a tangible like to their career in the forces.

All other veterans will be able to apply for a new ID card by the end of 2019 to mark their time in the armed forces.

For more information: https://www.gov.uk/government/news/new-veterans-id-cards-rolled-out-to-service-leavers

Information is also available through the Veterans Gateway: www.veteransgateway.org.uk

PERSONALISED CARE FOR VETERANS

NHS England and NHS Improvement together with the Ministry of Defence have published new guidelines for the personalised care for veterans in England.

Below is a patient leaflet which gives more information.  Eligible individuals may have a personalised care plan for all their health and wellbeing needs that is developed with him/her and a range of organisations including health, social care and military charities.

Personalised care for veterans patient information

USEFUL INFORMATION FOR VETERANS

  • Contact the Service Personnel and Veterans Agency www.veterans-uk.info or Tel. No. 0800 169 2277 as a one stop shop for all Veteran needs.
  • Veterans Advisory & Pensions Committees (VAPCs) are regional, providing help and support to the Service and ex-Service community and making recommendations to all public bodies and the local community on the needs of veterans and their families. You can find out more here: http://www.veterans-uk.info/vets_advisory.html or Tel. No. 0800 169 2277
  • The Royal British Legion - www.britishlegion.org.uk - Tel. No. 08457 725 725
  • Confederation of Service Charities - www.cobseo.org.uk  - Tel. No. 0845 504 6630
  • Soldiers, Sailors, Airmen and Families Association (SSAFA) Forces Help - www.ssafa.org.uk - Tel. No 0845 1300 975
  • MOD Personnel MOD Medal Office (JPA Enquiry Centre) - Tel. No. 0141 224 3600
  • MOD Health Gulf Veterans Helpline - Tel. No. 0800 169 4495
  • Charitable Health Ex-Services Mental Welfare Society (Combat Stress) - Tel. No.  01372 841600 - https://www.combatstress.org.uk/help-you

Contact is a group of charitable support and state organisations that have joined forces to enhanced mental health support available to the Armed Forces Community.  This includes Big White Wall, Cobseo, Combat Stress, Help for Heroes, The Royal British Legion, Walking with the Wounded, the NHS, the MOD, the UK Psychological Trauma Society and Kings College London. For more information visit the Contact website: Contact Armed Forces Support

Local Services

Hearing Loss and Tinnitus Services

If you have acquired hearing loss and/or tinnitus relating to your time in service, additional support can be funded through The Royal British Legion Veterans' Hearing Fund.  To access this you can be referred to the local NHS audiology Department or you can download an application form: 

VHF eligibility application form

Veterans Hearing Fund

Mobility Equipment Support

The Royal British Legion has a Veterans' Mobility Fund which provides specialist wheelchairs, orthotic equipment and other mobility related items for veterans who have a service related serious physical injury and whose needs cannot be met through statutory services.  Eligibility requires the condition to be attributable to service and typically applicants will be in receipt of a War Pension or relevant award under the Armed Forces Compensation Scheme.

For more information click on the link below:

Veterans Mobility Fund

For more information click on the links below:

Armed Forces Covenant

NHS Choices - Military Health

NHS Choices Additional Help

Mental Health Services for Veterans

Veterans Trauma Network


ARMED FORCES COVENANT

If the NHS service you are dealing with is unaware of priority treatment, you are actively encouraged to tell them about it and ensure you have told them that you have served. Failing that, you can enlist local health care commissioners, your local authority community covenant lead, or one of the national service organisations, such as the Royal British Legion, to support you.

For more information on the duty of care owed to service personnel, read the Armed Forces Covenant (PDF, 919kb).

Military Covenant Serving Personnel

Military Covenant Families

Military Covenant Veterans

 



 
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