For Surgery COVID Advise and How we are working please see Lanchester Medical Centre Newsletter

When you have been asked to attend the surgery: Please come alone or with one carer or parent, where ever possible provide your own face covering, attend your appointment on time not before and do not attend if you have any new COVID symptoms.

Services to Support You or a Family Member

Support for Carers in County Durham - Contact 03000051213

Self Referral for support around your Mental Health Adults - Talking Changes

Self Referral for Support around anxiety and Mental Health for Children and Young Adults - Kooth

If you are self isolating Lanchester Partnership Support can offer to pick up shopping or prescriptions or just have a chat - Please ring 07925130310. This has an answer phone facility.


How to make a complaint or give a complement

Lanchester Medical Centre takes all comments and complaints seriously and we endeavoured to investigate your concerns thoroughly.

Your Practice Complaints Manager is Gillian Webster you can contact her in writing at:

Lanchester Medical Centre, Durham Road, Lanchester, Durham, DH7 0LS

Email: Complaint

Telephone: 01207520877

Please see Practice Complaint Leaflet for further details. Link

If you would like to give a complement to Lanchester Medical Centre this is gratefully received by our staff.

Email: Complements

You can also complete a Friends and Family

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website