For Surgery COVID Advise and How we are working please see Lanchester Medical Centre Newsletter

When you have been asked to attend the surgery: Please come alone or with one carer or parent, where ever possible provide your own face covering, attend your appointment on time not before and do not attend if you have any new COVID symptoms.

Services to Support You or a Family Member

Support for Carers in County Durham - Contact 03000051213

Self Referral for support around your Mental Health Adults - Talking Changes

Self Referral for Support around anxiety and Mental Health for Children and Young Adults - Kooth

If you are self isolating Lanchester Partnership Support can offer to pick up shopping or prescriptions or just have a chat - Please ring 07925130310. This has an answer phone facility.


Your data, privacy and the law

General Data Protection Regulations (GDPR)

Lanchester Medical Centre

Practice Privacy Notice

How we use your medical records

This practice handles medical records according to the laws on data protection and confidentiality.

  • We share medical records with health professionals who are involved in providing you with care and treatment. This is on a need to know basis and event by event.

  • Some of your data is automatically copied to the Shared Care Summary Record

  • We do share some of your data with local out of hours / urgent or emergency care services

  • Data about you is used to manage national screening campaigns such as Flu, Cervical cytology and Diabetes prevention.

  • Data about you, usually de-identified, is used to manage the NHS and make payments.

  • We share information when the law requires us to do, for instance when we are inspected or reporting certain illnesses or safeguarding vulnerable people.

  • Your data is used to check the quality of care provided by the NHS.

  • We may also share medical records for medical research

For more information read the specific privacy notices below.

What to do if you have any questions

Should you have any questions about our privacy policy or the information we hold about you, you can:

Contact the practice’s data controller Gillian Webster via email address Data Controller.

GP practices are data controllers for the data they hold about their patients. Write to the data controller at:

  • Lanchester Medical Centre, Durham Road, Lanchester, County Durham, DH7 0LS

Ask to speak to the Practice Manager Gillian Webster or Assistant Practice Manager Joanne Marshman

The Data Protection Officer (DPO) for Lanchester Medical Centre is Liane Cotterill and she is based at NECS, Teesdale House, Westpoint Road, Thornaby, Stockton - on - Tees, TS17 6BL


 Practice Privacy Notice
 Practice Privacy Notice for Direct Care
 Practice Privacy Notice Emergencies

 Practice Privacy Notice for CQC

 Practice Privacy Notice National Screening Programme

 Practice Privacy Notice for Payments

 Practice Privacy Notice for Summary Care Records

 Practice Privacy Notice NHS Digital

 Practice Privacy Notice Public Health

 Practice Privacy Notice Research

 Practice Privacy Notice Risk Stratification

 Practice Privacy Safeguarding Notice

 Practice Privacy Notice NHS Prescriptions

Practice Poster - GDRP  GDPR - Practice Poster
Practice Poster - GDPR Practice Poster GDPR for Children

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